How the driver runs a route
From accepting the order to a confirmed delivery — without typing anything in by hand.
In this article · 4 sections
Accepting the order
- 1Open the order from the To accept section (Do akceptacji)You’ll see the route, the times and the goods. The notification arrives even when the app is closed.
- 2Accept the orderThe dispatcher sees that you’ve taken it and stops ringing to ask.
Loading
- 1Enter the odometer readingThe app asks for it once, before you set off. From then on the kilometres count themselves.
- 2Take photos of the goodsPhotos upload in the background — you don’t have to wait for them or have signal right then.
- 3Enter the weight and choose Save weight (Zapisz wagę)
- 4Collect a signature if the client requires oneThe signature is drawn with a finger on the screen.
- 5Confirm Loading complete (Załadunek zakończony)
The order status changes to “On the road” (W trasie) and a Navigate to unloading (Nawiguj do rozładunku) button appears. Navigation is in the same app — you don’t switch to another one.
Unloading
It works just like loading: photos, recipient details, signature and confirmation. After that the order is closed, and the dispatcher sees it straight away.
No signal doesn’t block anything. Photos, signatures and confirmations wait on the phone and send themselves when the signal comes back. You can keep driving.
When something goes wrong
The dashboard has “I can’t continue” (Nie mogę kontynuować). Use it to report a breakdown, a traffic jam or a closed loading point — the dispatcher is told at once, without a phone call.